HR Tips
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Understanding the “Why-Why” Analysis in Small Business
understand – /ʌndəˈstand/ – verb interpret or view (something) in a particular way. My first corporate job was in logistics, specifically supply and demand management. Whenever something had gone wrong e.g.a container of stock got delayed or we had shelf out of stocks etc. we would have to conduct a why-why analysis, to understand the root cause…
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I once sat in an inspirational talk by the former CEO of Accenture Clive Butkow. He gave a lot of tips that day, and one of these was “use other people’s brains”. How I interpreted this as, was find a mentor. Find someone who has taken the journey before who will help guide you in…
Customers
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